Legal

Terms of Service

Effective August 27, 2026 · Version 2026-08-27

These Terms cover the software platform, public forms, roof report orders, third-party imagery, payments, and operational limits.

Agreement and eligibility

By accessing MeasureRoofNow, creating an account, or ordering a report, you agree to these Terms and our Privacy Policy. You must be legally able to enter a binding agreement and must provide accurate information. If you use the service for an organization, you represent that you are authorized to bind it.

Permitted use and account responsibility

The service supports roofing operations and property-specific planning. You are responsible for account security, invited users, permissions, and all company, customer, job, pricing, tax, payment, property, and project information submitted through your workspace. You may not misuse the service, bypass access controls, interfere with its operation, scrape it, reverse engineer protected components, or use it unlawfully.

Property authorization and submitted information

You may request imagery, measurements, or reports only for property you own, represent, or are otherwise authorized to evaluate. You represent that submitted addresses, instructions, photos, documents, and other content are accurate and lawfully provided. You remain responsible for obtaining any permission required from owners, occupants, customers, insurers, or other affected parties.

Aerial imagery and third-party map content

The service may display or rely on aerial, satellite, map, geocoding, or property content supplied by Google Maps Platform, Mapbox, government sources, or other licensors. Imagery may be old, incomplete, obstructed, misaligned, unavailable, or materially different from current site conditions. Provider names and attribution do not imply sponsorship, endorsement, ownership, or a warranty by the provider. You must preserve displayed attribution and comply with applicable provider terms. No right to extract, resell, republish, remove attribution from, or otherwise use provider content is granted except as expressly allowed by the applicable provider.

Measurements, reports, estimates, and professional judgment

Measurements, drawings, quantities, material lists, estimates, proposals, invoices, AI responses, and reports are planning aids—not a physical inspection, survey, appraisal, engineering or architectural opinion, code-compliance review, safety assessment, insurance determination, damage assessment, material-order guarantee, or binding construction estimate. Outputs can contain errors caused by imagery, scale, pitch assumptions, hidden conditions, user input, geometry, configuration, or third-party data. A qualified person must verify dimensions, pitch, penetrations, layers, waste, access, local code, manufacturer requirements, and site conditions before ordering materials, pricing work, making insurance representations, or beginning construction.

Human-reviewed roof reports

A paid roof report covers the property and scope identified in the order. Turnaround targets begin only after successful payment, address confirmation, and imagery review during the stated working hours. Complex geometry, detached structures, tree cover, stale or unusable imagery, weather, provider outages, or an incorrect address may delay or prevent fulfillment. We may request more information, narrow the scope, correct the report, or refund an order we cannot reasonably complete. Delivery does not replace field verification.

Contractor contact

When the order form requires contact authorization, you authorize MeasureRoofNow and the roofing contractor assigned to the request to contact you using the information you provide about report fulfillment and potential inspection or installation services. This is not permission for unrelated parties to contact you. You may ask the contacting party to stop marketing communications at any time. Automated or prerecorded marketing communications, where used, remain subject to any additional consent required by law.

Billing, subscriptions, and refunds

Prices, billing periods, taxes, processing fees, trials, upgrades, downgrades, renewal terms, and cancellation options shown at checkout or in the billing area form part of your purchase. Payments are processed by third-party payment providers. Except where a specific refund policy, these Terms, or applicable law requires otherwise, fees for completed services and elapsed subscription periods are non-refundable. Duplicate charges and report orders we cannot fulfill will be reviewed for correction or refund.

Third-party services

Integrations and content from Stripe, QuickBooks, Google, Mapbox, email, storage, communications, analytics, and other providers are governed by their own terms and privacy practices. Their availability, accuracy, security, pricing, and continued operation are outside our control. We may change, suspend, or replace an integration when a provider changes or withdraws access.

Service availability and changes

The service is provided on an as-available basis. Maintenance, security events, provider failures, network conditions, capacity, legal requirements, or events beyond reasonable control may interrupt features or delay delivery. We may modify or discontinue features, impose reasonable limits, or suspend access needed to protect users, providers, the platform, or third parties.

Intellectual property and feedback

The platform, software, design, documentation, and branding belong to MeasureRoofNow or its licensors. These Terms grant only a limited, revocable, non-transferable right to use the service as intended. You retain rights in content you submit and grant us the limited rights reasonably necessary to host, process, secure, reproduce, and transmit it to provide the service. Feedback may be used without restriction or compensation.

Disclaimer of warranties

To the maximum extent permitted by law, MeasureRoofNow and its suppliers provide the service, reports, third-party content, and outputs “as is” and “as available,” without warranties of accuracy, completeness, fitness for a particular purpose, merchantability, non-infringement, uninterrupted availability, or any particular business, construction, insurance, or financial result. Nothing in these Terms excludes a warranty that cannot lawfully be excluded.

Limitation of liability

To the maximum extent permitted by law, MeasureRoofNow and its suppliers will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages; lost profits, revenue, data, goodwill, business, or opportunities; material overages or shortages; rework; property damage; bodily injury resulting from unverified site conditions; or losses arising from third-party imagery or services. Aggregate liability relating to a one-off report will not exceed the amount paid for that report. Aggregate liability for subscription services will not exceed fees paid for the affected service during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law.

Indemnification

To the extent permitted by law, you will defend and indemnify MeasureRoofNow and its personnel against third-party claims, losses, and reasonable costs arising from your unlawful use, submitted content, lack of property authorization, violation of provider terms, customer or contractor representations, unverified construction decisions, or breach of these Terms.

Suspension, termination, and survival

You may stop using the service at any time, subject to outstanding payment and contractual obligations. We may suspend or terminate access for material breach, fraud, security risk, nonpayment, unlawful conduct, or provider/legal requirements. Provisions concerning ownership, payment, disclaimers, liability, indemnification, and dispute obligations survive termination where applicable.

Changes and controlling law

We may update these Terms prospectively and will publish a new effective date. Material changes may require renewed acceptance. Applicable law, non-waivable consumer rights, and any separately signed agreement control where they conflict with these online Terms. No failure to enforce a provision is a waiver. If one provision is unenforceable, the remaining provisions continue to apply.